Terms of Service

1. Acceptance of Terms

By accessing or using RuntimeForms ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

RuntimeForms is a platform that enables users to create AI-powered conversational forms. Users describe what information they want to collect, and our AI conducts natural conversations with respondents to gather structured data.

3. Account Registration

You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of applicable laws
• Create forms that collect sensitive personal information without proper consent or safeguards
• Attempt to circumvent usage limits, rate limits, or security measures
• Use the Service to generate spam, phishing content, or misleading communications
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Interfere with or disrupt the integrity or performance of the Service

5. Content Ownership

You retain ownership of all forms you create and all response data collected through your forms. By using the Service, you grant us a limited license to process your content solely for the purpose of providing and improving the Service. We do not claim ownership over your content.

6. AI-Generated Content

The Service uses AI to generate conversational questions and follow-ups. While we strive for accuracy, AI-generated content may occasionally be inaccurate or inappropriate. You are responsible for reviewing your form configurations and the resulting conversations. We are not liable for any consequences arising from AI-generated content.

7. Usage Limits

The Service includes usage limits that may vary by plan. These limits may include the number of forms, sessions per form, and tokens per session. We reserve the right to modify these limits with reasonable notice. Exceeding usage limits may result in temporary restrictions on your account.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.

9. Termination

You may terminate your account at any time. We may suspend or terminate your access to the Service if you violate these Terms or engage in conduct that we determine is harmful to other users or the Service. Upon termination, your right to use the Service ceases immediately.

10. Limitation of Liability

To the maximum extent permitted by law, RuntimeForms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising from your use of the Service.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or available at all times.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

13. Contact

If you have questions about these Terms, please contact us at legal@runtimeforms.com.